Yes. Onboarding includes live training sessions for front desk, housekeeping, and management staff. Documentation and ongoing support are included.
Hotel Management System
Manage Reservations, Front Desk, Housekeeping & Revenue from One Cloud Platform
Streamline hotel operations, reduce manual work, improve guest experience, and manage your entire property from a single integrated platform — from daily front-desk operations to OTA sync and multi-property management.
Cloud PMS
OTA Sync
Multi-Property
24/7 Support
Live Operations Dashboard
87%
Occupancy
$142
ADR
$124
RevPAR
Room 204 — SmithIn-house
Room 118 — AvailableClean
Room 305 — CheckoutDirty
Built for hospitality
Enterprise-ready hotel management in the cloud
A modern platform designed to help hotels streamline operations, improve guest service, and make better business decisions.
99.9%
Cloud uptime
20+
Core modules
24/7
Customer support
100%
Cloud-based
Accommodation types
Built for every type of hospitality business
Whether you run a boutique hotel or a multi-property chain, Viqsa HMS adapts to your operation.
Hotels
Full-service and limited-service hotels with front desk, HK, and revenue tools.
Resorts
Multi-department operations with group bookings and F&B integration.
Boutique Hotels
Personalized guest experience with flexible rate plans and direct bookings.
Business Hotels
Fast check-in/out, corporate billing, and group block management.
Serviced Apartments
Extended stays with housekeeping schedules and recurring billing.
Homestays
Simple property setup with online booking and guest communication.
Hostels
Bed-level inventory, shared room management, and group reservations.
Vacation Rentals
Channel sync, owner reporting, and seasonal rate management.
End-to-end workflow
How Viqsa supports your daily hotel operations
From the first booking to final checkout — every step connected in one platform.
Guest Booking
Capture reservations from your website, walk-ins, or OTAs.
Reservation Created
Centralize all bookings with real-time availability.
Room Allocation
Assign rooms instantly with live inventory visibility.
Guest Check-in
Fast arrivals with digital guest records and folios.
Housekeeping
Live room status updates across front desk and HK teams.
Service Charges
Post restaurant, spa, and extra charges to guest folios.
Billing
GST-compliant invoicing with multiple payment methods.
Check-out
Complete checkout, update room status, and capture feedback.
Platform capabilities
Everything your hotel needs — organized by how you work
Every capability is designed to answer one question: how does this help your hotel run better?
Front Office
Run your front desk with speed and accuracy
Reservation Management
Manage reservations efficiently while reducing booking conflicts and improving front desk productivity.
Walk-in Booking
Process walk-in guests instantly with real-time room availability and rate lookup.
Guest Check-in & Check-out
Speed up arrivals and departures with digital folios, ID capture, and automated night audit.
Room Allocation
Assign rooms in real time with live availability — no more manual room charts or double bookings.
Guest Profiles
Build complete guest histories to personalize service and drive repeat bookings.
Housekeeping
Keep rooms ready and teams coordinated
Room Status Board
Give front desk and housekeeping live visibility into clean, dirty, inspected, and out-of-order rooms.
Cleaning Schedule
Auto-generate worklists and task sheets so attendants know exactly what to clean and when.
Laundry Management
Track linen inventory and laundry cycles to reduce shortages during peak occupancy.
Maintenance Requests
Log and resolve maintenance issues fast — rooms return to inventory sooner.
Revenue Management
Maximize revenue with data-driven decisions
Occupancy Reports
Track occupancy trends to optimize staffing and forecast demand accurately.
Revenue Analytics
See revenue performance by room type, channel, and period — all in one dashboard.
Dynamic Pricing
Adjust rates based on demand, seasonality, and competitor pricing automatically.
ADR & RevPAR Reports
Monitor key hotel KPIs to measure pricing strategy effectiveness and profitability.
Booking Management
Fill rooms from every channel
Booking Engine
Accept direct bookings on your website with Stripe payments and confirmation emails.
OTA Synchronization
Two-way sync with Booking.com, Expedia, and Airbnb — prevent overbookings automatically.
Channel Management
Control rates and availability across all distribution channels from one screen.
Cancellation Management
Handle cancellations, no-shows, and waitlist conversions with full audit history.
Payments & Billing
Get paid faster with compliant billing
GST Billing
Generate tax-compliant invoices with configurable tax rules for your market.
Multiple Payment Methods
Accept cards, UPI, bank transfers, and corporate billing on guest folios.
Refund Handling
Process deposits, pre-authorizations, and refunds with full payment audit trail.
CRM & Communications
Build guest loyalty through better engagement
Guest History
Access complete stay history, preferences, and notes for personalized service.
Loyalty Program
Reward repeat guests with points, tiers, and targeted offers to increase direct bookings.
Email Notifications
Automate confirmations, pre-arrival messages, folios, and post-stay follow-ups.
SMS & WhatsApp
Send booking confirmations and staff alerts through SMS and WhatsApp integration.
Administration
Control access and scale across properties
User Roles
Fine-grained RBAC ensures staff access only what they need — front desk, HK, or management.
Audit Logs
Track every change to reservations, rates, and folios for accountability and compliance.
Multi-property Management
Manage multiple hotels from one dashboard with central reservations and consolidated reporting.
Reports & Analytics
Turn operational data into actionable insights
Occupancy Reports
Daily, weekly, and monthly occupancy views to optimize inventory and staffing.
Revenue Reports
Track room revenue, F&B, and ancillary income with export to accounting systems.
Booking Source Analysis
Understand which channels drive bookings and where to invest marketing spend.
Staff Performance
Monitor front desk and housekeeping productivity to improve operational efficiency.
Product showcase
See the platform your team will use every day
Real product screens from the Viqsa HMS platform — dashboard, bookings, front desk, housekeeping, and property setup.
Operations Dashboard
Real-time occupancy, ADR, RevPAR, arrivals, and housekeeping at a glance.
Booking Calendar
Room-type occupancy grid with reservation bars across your date range.
Room Availability
Per-day, per-room-type sellable counts — your single source of truth for inventory.
Housekeeping Board
Live room status by floor with inspected, clean, dirty, and out-of-order counts.
Guest Check-in
Process arrivals, verify guests, assign rooms, and complete check-in from one screen.
Folio & Cashiering
Open and close cashier shifts with cash, card totals, and folio management.
Property Settings
Configure property profile, location, contact details, and operational settings.
Deep dives
Key modules that drive hotel performance
Front Desk
Speed up arrivals and reduce front desk queues
Give your team a real-time arrivals board, walk-in booking, room assignment, and folio management — all from one screen.
- Arrivals and departures board updated in real time
- Walk-in check-in with instant room assignment
- Split and transfer folio charges without manual errors
GuestRoomStatusETA
J. Patel204Checked in—
M. Chen118Arriving2:00 PM
R. Williams305Departing11:00 AM
Housekeeping
Keep rooms ready with live status updates
Auto-generated worklists, attendant assignments, and inspection workflows keep housekeeping and front desk in sync.
- Real-time clean, dirty, and inspected room status
- Task sheets assigned to attendants automatically
- Maintenance requests routed without phone calls
RoomStatusAttendantPriority
204CleanA. Kumar—
305DirtyS. LeeHigh
118InspectingP. Singh—
Revenue & Analytics
Make pricing decisions backed by real data
Track ADR, RevPAR, occupancy trends, and booking sources to optimize rates and maximize revenue.
- Live RevPAR and ADR dashboards for owners
- Booking source analysis across direct and OTA channels
- Dynamic pricing rules based on demand signals
Revenue Summary — June 2026
Occupancy87.2%
ADR$142.50
RevPAR$124.26
vs. last month+8.3%
Product demo
Watch a 2–3 minute walkthrough of Viqsa HMS
See reservations, check-in, room allocation, housekeeping, billing, and reports in action.
Demo video coming soon.
Book a live demo to see the platform in action.
Why choose Viqsa?
Traditional operations vs. Viqsa HMS
See how centralized cloud operations compare to manual hotel management.
| Operation | Traditional | With Viqsa HMS |
|---|---|---|
| Reservations | Manual registers | Centralized management |
| Guest records | Paper files | Digital profiles |
| Room allocation | Manual charts | Real-time availability |
| Housekeeping | Phone calls | Live status board |
| Reports | Scattered spreadsheets | Centralized dashboard |
| Multi-property | Separate systems | One platform |
Reservations
Traditional: Manual registers
Viqsa: Centralized management
Guest records
Traditional: Paper files
Viqsa: Digital profiles
Room allocation
Traditional: Manual charts
Viqsa: Real-time availability
Housekeeping
Traditional: Phone calls
Viqsa: Live status board
Reports
Traditional: Spreadsheets
Viqsa: Centralized dashboard
Multi-property
Traditional: Separate systems
Viqsa: One platform
Why Viqsa HMS
Reduce manual work. Improve guest experience. Grow revenue.
Purpose-built hotel software that centralizes operations, gives you real-time visibility, and helps your team serve guests faster.
Cloud-Native & Multi-Tenant SaaS
Zero maintenance, automatic updates, secure tenant data.
Role-Based Access Control
Role-based access for front desk, housekeeping, and management.
Real-Time Reporting & Analytics
Make better pricing and staffing decisions with live occupancy, ADR, and RevPAR dashboards.
Open Integration Architecture
Connect OTAs, POS, payments, and accounting without replacing your existing technology stack.
What's Included in Every Plan
Multi-tenant cloud hosting with daily backups
Onboarding & property configuration support
Staff training sessions included
24/7 email & phone support
Free software updates & new features
Dedicated account manager
Data migration from existing PMS
API access for custom integrations
White-label booking engine option
GDPR-compliant data handling
Reporting & analytics
Actionable insights for hotel owners and managers
Turn operational data into decisions — occupancy trends, revenue performance, and channel mix in one place.
Occupancy Reports
Daily, weekly, and monthly occupancy trends to optimize inventory and staffing levels.
Revenue Analytics
Track room revenue, ADR, and RevPAR by room type, channel, and time period.
Booking Sources
See which channels — direct, OTA, walk-in — drive the most bookings and revenue.
Cancellation Trends
Identify patterns in cancellations and no-shows to adjust policies and forecasting.
Staff Performance
Monitor front desk and housekeeping productivity to improve operational efficiency.
Financial Reports
Export revenue, tax, and payment journals to QuickBooks, Xero, or your accounting system.
Integrations
Connects to Your Entire Technology Stack
Pre-built adapters and open APIs connect HMS to the tools your hotel already uses — no rip-and-replace required.
Stripe Payments
Full Stripe Connect — deposits, refunds, pre-auth, saved cards, multi-method payments.
QuickBooks / Xero
Daily revenue, tax, and payment journal export. Chart of accounts mapping for seamless GL sync.
OTA Channel Manager
Two-way sync with Booking.com, Expedia, and Airbnb via pluggable provider framework.
POS Systems
Micros, Square, and other POS outlets post room charges directly to guest folios in real time.
Door Lock Systems
Adapter seam for ASSA ABLOY, Dormakaba, and other door-lock providers for keycard management.
Email / SMS
Transactional email and SMS for confirmations, folios, pre-arrival messages, and staff alerts.
BI & Analytics
Export to data warehouse for advanced BI reporting in Power BI, Tableau, or Looker.
REST API
Full REST API with JWT auth for custom integrations, third-party apps, and mobile clients.
Send booking confirmations, folio receipts, and staff alerts via WhatsApp Business API.
Google Services
Google Workspace integration, reCAPTCHA protection, and Google Analytics for booking engine.
Booking.com
Expedia
Airbnb
Stripe
QuickBooks
Xero
WhatsApp
Google Workspace
Product Roadmap
Built in Phases. Scales With You.
Start with core PMS operations and unlock advanced capabilities as your property grows — no rip-and-replace, no downtime.
01
Core PMS
Months 1–6Everything you need to run daily hotel operations — property setup, reservations, front desk, housekeeping, staff scheduling, and meal plan management in one unified platform.
Property Management
Hotel Booking
Reservation Management
Front Desk
Housekeeping
Staff & Payroll
Meal Plans
02
Distribution & Payments
Months 7–12Connect your hotel to the world — guest-facing online booking, OTA channel sync, Stripe payment capture, POS integration, and automated guest communications.
Online Booking Engine
OTA / Channel Manager
Stripe Payments
POS Integration
GL Export
Email & SMS
03
Revenue Optimization
Months 13–18Maximize RevPAR with AI-assisted dynamic pricing, demand forecasting, competitor rate tracking, and real-time revenue dashboards that turn data into decisions.
Dynamic Pricing Rules
Demand Forecasting
Competitor Tracking
RevPAR Dashboards
Rate Recommendations
04
Enterprise & Mobile
Months 19–24Scale across properties with native mobile apps, central reservations, multi-property management, loyalty programs, and enterprise-grade BI for hotel groups and chains.
iOS & Android Apps
Multi-Property
Central Reservations
Loyalty Program
Advanced BI
Events & Catering
Security & reliability
Your guest data deserves enterprise-grade protection
Hotel data is sensitive. Viqsa HMS is built on secure cloud infrastructure with the controls hospitality businesses require.
Secure Cloud Infrastructure
Hosted on enterprise cloud with 99.9% uptime SLA and geographic redundancy.
SSL Encryption
All data encrypted in transit with HTTPS — guest records and payments stay protected.
Role-Based Access Control
Fine-grained permissions with JWT authentication — staff access only what they need.
Regular Data Backup
Automated daily backups with point-in-time recovery for peace of mind.
Audit Logs
Complete audit trail of reservation changes, rate updates, and folio modifications.
Secure Authentication
Multi-factor authentication and session management to protect staff accounts.
Getting started
From first conversation to go-live — we guide you every step
No pricing surprises. Our team handles configuration, migration, training, and ongoing support.
1
Requirement Discussion
Understand your property size, workflows, and integration needs.
2
Product Demonstration
Personalized walkthrough of modules relevant to your operation.
3
Configuration & Setup
Property setup, room types, rate plans, and user roles configured.
4
Data Migration
Guest records, reservations, and inventory imported from your existing PMS.
5
Staff Training
Live sessions for front desk, housekeeping, and management teams.
6
Go Live
Launch with dedicated support during your first week of live operations.
7
Ongoing Support
24/7 support, account manager, and regular software updates included.
Customer success
Dedicated support after you go live
Hotel software is operationally critical. We stay with you through implementation and beyond.
Dedicated Implementation Team
Hands-on setup, data migration, and configuration tailored to your property.
Account Manager
A single point of contact to ensure ongoing adoption and ROI.
Phone, Email & WhatsApp
Reach our support team through the channels your staff already uses.
Staff Training
Onboarding training plus ongoing sessions as you add modules or grow your team.
Product Documentation
Step-by-step guides, video tutorials, and knowledge base for self-service help.
Regular Software Updates
Continuous feature enhancements and security patches with no downtime migrations.
Get in touch
Ready to talk? We are here to help.
Reach us directly or schedule a demo through our contact page.
Phone
+1 302 620 0117Office
1207 Delaware Ave, #2153
Wilmington, DE 19806, USA
Schedule a Demo
Book a live demo →FAQ
Common questions before you book a demo
Everything you need to know about implementation, migration, training, and security.
Most properties go live within 2–4 weeks depending on size. Our team handles configuration, data migration, staff training, and go-live support.
Yes. Our implementation team migrates guest records, reservations, room inventory, and historical data from your existing PMS so you do not start from scratch.
Yes. Viqsa HMS is a fully cloud-based SaaS platform with automatic updates, daily backups, and secure remote access from any device.
Yes. Multi-property management with central reservations, consolidated reporting, and property-level access controls is built into the platform.
Yes. Native iOS and Android apps let managers monitor occupancy, housekeeping status, and reports remotely from any location.
24/7 email and phone support, dedicated account manager, product documentation, training sessions, and regular software updates are included.
All data is encrypted in transit with SSL, stored on secure cloud infrastructure with role-based access, audit logs, regular backups, and GDPR-compliant data handling.